Caffe Due Amici

Company

• Business name: Caffe Due Amici
• Legal name: unknown
• Business category: unknown (name suggests a cafe, but this is inferred from the name only, not confirmed)
• Website: unknown
• Instagram: unknown (owner is best reached via Instagram per in-store staff, but no handle has been captured)
• Number of locations: unknown
• Account owner: unknown

Locations

Location 1

• Location name: unknown
• Address: 156 Alma Road, Sydney NSW, Australia
• Opening date: unknown
• Shipping address: unknown
• Status: unknown

Contacts

Contact 1

• Name: unknown (owner; name not yet identified)
• Role: Owner (inferred from note's reference to "owner contact")
• Email: unknown
• Phone: unknown
• Preferred channel: Instagram (per in-store staff, as best way to reach owner)
• Decision role: unknown, likely primary decision-maker as owner (inferred, not confirmed)

Contact 2

• Name: unknown (manager; name not yet identified)
• Role: Manager
• Email: unknown
• Phone: unknown
• Preferred channel: in person (sometimes in store, no fixed schedule)
• Decision role: unknown

Commercial Information

• Current matcha supplier: unknown (not asked as of the visit on 2026-07-17)
• Estimated monthly usage: unknown
• Payment terms: unknown
• DUNS number: unknown
• Notes: Warm lead; visited in person 2026-07-17. Staff indicated the owner is best reached via Instagram; the manager is sometimes in store but has no fixed schedule. First outreach was sent by email on the morning of 2026-08-06, following up to ask whether they still have interest in changing matcha suppliers; the note does not specify which contact received it or the address used, and no response is recorded yet.

Data Quality

• Last verified: 2026-08-06
• Verified by: context drop note (_inbox/2026_08_06_text_note.md); prior verification via _inbox/2026_08_04_text_note-3.md
• Open profile questions: identify the owner's name and Instagram handle; identify the manager's name and typical schedule; confirm current matcha sourcing; confirm business category, website, Instagram business account, and address/location details; identify which contact received the 2026-08-06 outreach email and at what address. Address sourced via web search on 2026-08-04, not yet confirmed by direct customer contact.

Current Situation

Caffe Due Amici is a warm prospect visited in person on 2026-07-17. In-store staff indicated the best way to reach the owner is through Instagram, and that the manager is sometimes in store but has no fixed schedule, so neither the owner nor the manager was spoken to directly during the visit. On the morning of 2026-08-06, a first outreach email was sent, following up to ask whether they still have interest in changing matcha suppliers; the note reporting this does not say who received it, what address was used, or whether a reply has come back yet. No Instagram handle has been captured, and current matcha sourcing has not been asked about. Next step is to watch for a reply to the 2026-08-06 email, while keeping the Instagram/in-person channels as a fallback if it goes unanswered, with the goal of scheduling a tasting session.

Key People

• Owner — Owner (inferred), likely primary decision-maker — name and Instagram handle not yet known; best reached via Instagram per in-store staff
• Manager — Manager — name not yet known; sometimes in store, no fixed schedule

Customer Needs

• Primary use case: unknown
• Expected volume: unknown
• Flavor preference: unknown
• Color preference: unknown
• Target price: unknown
• Lead-time requirement: unknown
• Packaging preference: unknown

Commercial Assessment

• Current stage: contact — visited in person 2026-07-17; first outreach email sent 2026-08-06 asking whether they still have interest in changing matcha suppliers; awaiting response
• Interest level: unknown — no response to the 2026-08-06 email recorded yet
• Urgency: unknown
• Primary blocker: awaiting a response to the 2026-08-06 outreach email; recipient and address used are not on file, and no direct two-way contact has occurred yet
• Buying readiness: unknown
• Opportunity potential: unknown — no usage, volume, or business details confirmed yet
• Main risk: if the 2026-08-06 email goes unanswered, converting via Instagram or repeat in-person visits (manager has no fixed schedule) could take significant additional time

Product Fit

• Preferred SKU: unknown — no discovery call or tasting has occurred
• Recommended SKU: unknown — insufficient information to recommend
• Reason for recommendation: not applicable yet
• Alternatives: not applicable yet

Open Questions

• Will Caffe Due Amici respond to the 2026-08-06 email confirming continued interest in changing matcha suppliers?
• Who received the 2026-08-06 email (owner or manager), and at what address?
• What is the owner's Instagram handle?
• What is Caffe Due Amici's current matcha supplier?
• Who is the manager (name), and what is their typical in-store schedule?
• What is Caffe Due Amici's business category, address, website, and Instagram business account?

Current Recommendation

Wait for a reply to the 2026-08-06 outreach email. If no response comes back within a reasonable window, fall back to finding and messaging the owner's Instagram account (identified in-store as their preferred channel) and continuing periodic in-person visits to try to catch the manager. Goal is to secure a tasting session.

Evidence Used

• Timeline event: timeline/2026-07-17-store-visit.md
• Timeline event: timeline/2026-08-06-outreach-email-followup.md

Active Actions

action-002

• Action: Follow up with Caffe Due Amici if no response is received to the 2026-08-06 outreach email; fall back to messaging the owner on Instagram and continuing periodic in-person visits to catch the manager if the email goes unanswered
• Type: follow_up
• Reason: First outreach email sent 2026-08-06 asking whether they still have interest in changing matcha suppliers; no response recorded yet
• Trigger: No reply received to the 2026-08-06 email within a reasonable window
• Owner: unknown
• Priority: medium
• Status: waiting_customer
• Due date: not specified
• Approval required: no
• Agent permission: draft_only
• Required inputs: Owner's Instagram handle/account (not yet identified), for the fallback channel
• Completion condition: Customer responds to the email (or is reached via Instagram/in person), confirming whether they still have interest
• Created from: timeline/2026-08-06-outreach-email-followup.md
• Result:

Waiting on Customer

waiting-001

• Item needed: Response confirming whether Caffe Due Amici still has interest in changing matcha suppliers
• Requested on: 2026-08-06
• Follow-up date: not specified
• Related action: action-002

Scheduled Follow-ups

• None scheduled yet — fallback to Instagram/in-person outreach if the 2026-08-06 email goes unanswered is tracked via action-002.

Completed Actions

• action-001 (opened 2026-08-04, closed 2026-08-06): "Find and message Caffe Due Amici's owner on Instagram; continue periodic in-person visits to try to catch the manager" — Status: completed. Result: Superseded by direct outreach — a first email was sent 2026-08-06 instead, asking whether they still have interest in changing matcha suppliers. See action-002 for the follow-up plan while awaiting a response.

Summary

Context drop (typed note) logging a warm-lead pipeline update for Caffe Due Amici: a visit was planned and carried out on 2026-07-17. During the visit, in-store staff indicated the best way to contact the owner is through Instagram, and that the manager is sometimes in store but has no fixed schedule. Current matcha sourcing was not asked about. The plan going forward is a dual-channel approach: message the owner on Instagram and continue in-person visits to catch the manager, aiming to schedule a tasting session.

Extracted Facts

• Fact: In-person visit conducted

  • Value: Visited Caffe Due Amici on 2026-07-17 (as planned)
  • Scope: opportunity
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-3.md (note cites earlier internal records, Raw/2026_07_17_amber_wren_coffee_pipeline_update.md and Raw/2026_07_17_amber_wren_coffee_visit_update.md, not themselves available in this CRM)

• Fact: Owner's preferred contact channel

  • Value: Best way to contact the owner is through Instagram (per in-store staff); no specific handle captured
  • Scope: contact
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-3.md

• Fact: Manager availability

  • Value: Manager is sometimes in store, with no fixed schedule
  • Scope: contact
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-3.md

• Fact: Current matcha sourcing not yet asked

  • Value: Unknown — not asked as of the 2026-07-17 visit
  • Scope: opportunity
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-3.md

• Fact: Lead classification and goal

  • Value: Classified as warm (visited, contact path identified); plan is a dual-channel approach (Instagram DM to owner + repeat walk-ins for manager); goal is to get a tasting session scheduled; success metric is a response from the owner on Instagram, or meeting the manager in person
  • Scope: opportunity
  • Status: confirmed
  • Source: _inbox/2026_08_04_text_note-3.md

Customer Commitments

• None identified.

Our Commitments

• None identified (outreach not yet sent as of this drop).

Questions Raised

• None identified.

Products Discussed

• SKU: none discussed yet
• Use case: none discussed yet
• Feedback: none discussed yet

Original Evidence

• Source channel: note (typed directly into the chat feed)
• Source reference: _inbox/2026_08_04_text_note-3.md (Job: 815d5b879f32); note also cites Raw/2026_07_17_amber_wren_coffee_pipeline_update.md and Raw/2026_07_17_amber_wren_coffee_visit_update.md as its own sources, not independently available here
• Relevant excerpt or transcript timestamp: "## Contact Info\n- Visit date: 2026-07-17\n- Owner contact: Instagram (best channel)\n- Manager: Sometimes in store, no fixed schedule\n\n## Current Sourcing\n- Unknown (not asked yet)\n\n## Status\nWarm (visited, contact path identified)\n\n## Activity Log\n- 2026-07-17: Plan made to visit today and ask for an appointment\n- 2026-07-17: Visited. Told best way to contact owner is through Instagram. Manager is sometimes in store, so plan is to keep coming back to catch them in person.\n\n## Next Steps\n- Action: Message owner on Instagram; keep revisiting in person to catch manager when in store\n- Timing: Ongoing (repeat visits)\n- Goal: Get a tasting session scheduled\n- Success metric: Response from owner on Instagram, or manager met in person"